RETURNS & EXCHANGES

BASIC REGULATIONS:

  • The returned items must arrive at our warehouse within 14 days from the delivery date.
  • The refund will proceed after checking the condition of the returned product.
  • We do not refund the difference due to exchange rate fluctuations, bank or card fees.
  • You are responsible for any cost of return duties, taxes, or shipping fees) We are not responsible for it.
  • We have the right to reject any unauthorized returns. It will return to the original shipping address of the sender and won’t be refunded.
  • You will have to ship the product within 7 business days from the delivery date.
  • You will have to notify us of the tracking number.


RETURN CONTACT:

Please contact us through the website before returning. 


WHAT YOU WILL HAVE TO PAY:

1. We charge you 100USD for return shipping (FedEx)

2. Furthermore, we charge you 30USD for handling.

2-1. This is the labor cost for inspection of the shipment.

3. You will have to pay for the return shipping fee. 

4. You will have to pay for shipping insurance.

4-1. This is because the responsibility of the shipment is yours until it arrives at our warehouse.

5. All the required payments above will be deducted automatically from the refund.


RETURN PRODUCT CONDITION:

Refunds are only allowed for new and unworn products. The product should not be used, changed, or worn in any way, and there should be no sign of use. The straps must be in a perfect, unworn condition and should not be damaged in any way.

The parcel must include all the original tags, packaging, and others (accessories, gifts, etc.) as received when you first received it. The product must be sent in the original box that it came in.


UNSOLVABLE ISSUES:

We reserve the right to refuse the return or deduct 50% of the original selling price for the refund.


RETURN PACKAGE:

Use air caps or sufficient cushioning material to prevent the product from getting damaged in transit.

  • It is NOT exchangeable.
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