WARRANTY

  1. The mechanical watches are like using and looking after a 1960 classic car. If you don’t take care of the watch, it will break down in no time. To fix a mechanical watch, you need a skilled watchmaker and parts that are hard to come by.

  2. However, do not worry about the warranty. The beauty of mechanical is making the watch run after a complete service. We provide the highest customer service on our products : )
  1. If you have any inquiries about the warranty, please contact us, first.

  2. Please send us your watch with a tracking number.

  3. You will need to provide any shipping fee, taxes, and duties yourself. We will provide the return shipping fees, but any custom taxes or duties for the shipping needs to be paid by the receiver.
  1. We guarantee free repairs and adjustment service worldwide for 2 years from the date of purchase against any defects on the watch as long as it is used as specified in the instruction Manual. The limited warranty does not cover any damages that are caused by excessive wear and tear.


ISSUES:

  • Any damages that exceed the manufacturer’s guidelines
  • Any damages due to using 3rd party watchmaker
  • Any damage to the watch case/bezel and finishes
  • Any damage to the watch bracelet/straps, screws
  • Any damage to the crown system
  • Any damage to the clasp/buckle
  • Any damage to the crystal
  • Any water damage
  • Any wear-and-tear
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